The Customer Experience Bus - Fun On the Road To Customer Loyalty & Referrals

Destination: Bringing People Together with Sarah B. Anderson

Sarah is the author of The Space Between Us: How Jesus Teaches Us to Live Together When Politics and Religion Pull Us Apart. She has worked in the Children’s Ministry of North Point Community Church just outside Atlanta, student ministry at DASH Student Ministry, and ReThink Group. Sarah is a writer and editor for the student curriculum and been a contributing writer to the Orange Parents blog since 2012. For more information about Sarah B. Anderson, visit https://sarahbanderson.com/home/

This episode originally aired as a live video stream on Thursday, Feb. 4, 2021.

Destination: Leadership Success with Terry Paulson

Terry is a Ph.D. psychologist and a leading authority on change management and in turning positive psychology research into practical insights that produce real-world results. He’s a national columnist and author of the book, The Optimism Advantage: 50 Simple Truths to Transform Your Attitudes and Actions into Results. Terry has been helping audiences transform their self-limiting beliefs into self-fulfilling breakthroughs to achieve their personal and professional goals. For more visit, http://www.terrypaulson.com/index.shtml​.

Originally aired as a video live stream on Thursday, Jan. 28, 2021.

Destination: The Go-Giver Experience with Bob Burg

My guest today is Bob Burg. Bob is a sought-after speaker at company leadership and sales conferences on topics at the core of the Go-Giver books. In addition to coauthoring the bestselling Go-Giver books with John David Mann, Bob has authored a number of popular books, including the critically acclaimed, Endless Referrals: Network Your Everyday Contacts Into Sales and Adversaries into Allies. Bob is an advocate, supporter, and defender of the free enterprise system and believes that the amount of money one makes is directly proportional to how many people one serves. For more about Bob Burg, visit https://burg.com.

Originally aired as a video live stream on Thursday, Jan. 21, 2021.

Destination: Professional Growth with Pierre Quinn

This week's guest is Pierre Quinn. For over 15 years Pierre has taught higher education, faith-based, nonprofit, and corporate leaders the strategies they need to experience personal success and professional growth. Pierre is the author of Leading While Green: How Emerging Leaders Can Ripen Into Effective Leaders and Leading While Scared: How To Find The Courage To Keep Going. He is the CEO of The Cardell Group, LLC, a consulting firm which focuses on growing leaders and empowering teams of all sizes. Pierre holds graduate degrees in communication and theology from Andrews University and a certificate in Executive Leadership from Howard University.

For more about Pierre Quinn, visit https://pierrecquinn.com.

For more about Joseph Michelli, visit https://www.josephmichelli.com.

Originally aired as a live video stream on January 14, 2021.

Destination: Communication Mastery with Carmine Gallo

This week my guest is Carmine Gallo. Carmine is a three-time Wall Street Journal bestselling author, international keynote speaker, Harvard instructor, and leadership advisor for the world’s most admired brands. A “communications guru,” according to Publishers Weekly, Gallo’s books have been translated into more than 40 languages.

Originally recorded as a video livestream on Thursday, Jan. 7, 2021.

Destination: Emerging Technology with Joe Tenczar

Joe Tenczar has been the Chief Information Officer for Sonny’s BBQ, one of the largest and most popular barbecue restaurant companies in the country, since 2014. Tenczar joined Sonny’s BBQ with a focus on creating the franchise restaurant technology blueprint of the future. His specialties include a strategic focus on emerging technology’s place in hospitality and understanding the overall tactical hospitality technology necessities. Tenczar also led the Marketing, Finance & Accounting, and Purchasing areas for Sonny’s. Additionally, Tenczar is a founding partner of Restaurant CIOs, a “CIO-as-a-Service” company where he and his CIO partners collaborate to represent hospitality companies on a fractional basis.

For more about Joe Tenczar, visit https://www.restaurantcios.com.

For more about Joseph Michelli, visit https://www.josephmichelli.com.

**Originally recorded as a video live stream on December 17, 2020.**

Destination: Awesomely Simple with John Spence

John Spence is an author, international executive coach, professional development educator, virtual trainer, strategic planning facilitator, keynote speaker, and developer of online learning programs. John is recognized as one of the top business thought leaders and leadership development experts in the world and was named by the American Management Association as one of America’s Top 50 Leaders to Watch along with Sergey Brin and Larry Page of Google and Jeff Bezos of Amazon. As a consultant and coach to organizations worldwide, from startups to the Fortune 10, John is dedicated to helping people and businesses be more successful by “Making the Very Complex… Awesomely Simple.”

For more about John Spence, visit https://johnspence.com.

For more about Joseph Michelli, visit https://www.josephmichelli.com.

**Originally recorded as a live video stream on Thursday, December 10, 2020.**

Destination: Eloquence with Dr. Bill Lampton

This week my guest is Bill Lampton, Ph.D. is a Speech Coach, Interview Coach, and author of 25 Ways to Control Your Stage Fright--and Become a Highly Confident Speaker.

For more about Bill Lampton, visit https://bizcommunicationguy.com.

For more about Joseph Michelli, visit https://www.josephmichelli.com.

**Originally recorded as a live video stream on Thursday, December 3, 2020.**

Destination: High Performance Culture with Chester Elton

One of today’s most influential voices in workplace trends, Chester Elton has spent two decades helping clients engage their employees to execute on strategy, vision, and values. In his provocative, inspiring and always entertaining talks, #1 bestselling leadership author Chester Elton provides real solutions to leaders looking to manage change, drive innovation, and lead a multi-generational workforce. Elton’s work is supported by research with more than 1,000,000 working adults, revealing the proven secrets behind high-performance cultures and teams.

For more about Chester Elton, visit https://www.chesterelton.com.

For more about Joseph Michelli, visit https://www.josephmichelli.com.

**Originally recorded as a live video stream on Tuesday, November 24, 2020.**

Destination: Leadership Philanthropy with Jeremy C. Park

Jeremy C. Park is a corporate executive and philanthropist, an author of two books and a weekly newspaper column, a contributor to Forbes, producer and host of television and radio shows and a podcast, and a sought after speaker for transforming organizations and individuals into catalysts for their community.

For more about Jeremy Park, https://www.jeremycpark.com.

For more about Joseph Michelli, https://www.josephmichelli.com

**This episode was originally recorded on Thursday, November 19, 2020 as a live video stream.**