The Customer Experience Bus - Fun On the Road To Customer Loyalty & Referrals

Destination: Pro Bowl Leadership with Karl Mecklenburg

Former Denver Broncos Captain and All-Pro Linebacker Karl Mecklenburg rose from being a college walk-on and a 12th round draft pick to a pro career that included six Pro Bowl and three Super Bowl appearances. He enjoys speaking to a variety of groups, and his story is both humorous and inspirational. The lessons life in the NFL taught him about teamwork, courage, dedication, desire, honesty, and forgiveness, and goal setting are his “Six Keys to Success”.

For more about Karl Mecklenburg, https://karlmecklenburg.com

For more about Joseph Michelli, https://www.josephmichelli.com

Destination: The Fred Factor with Mark Sanborn

Mark Sanborn, CSP, CPAE, is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is an international bestselling author and award-winning keynote leadership speaker. Mark has written 8 books, and The Fred Factor has sold over 2 million copies worldwide. His latest book is The Intention Imperative: Three Essential Changes That Will Make You a Successful Leader Today. He is Leadership Expert in Residence at High Point University, the Premier Life Skills University.

Mark Sanborn https://marksanborn.com

Joseph Michelli https://www.josephmichelli.com

Destination: The Starbucks Experience with Howard Behar

Howard Behar is a renowned business leader, author, speaker, and mentor who has influenced the lives of numerous men and women at all stages of their careers and at all levels and roles. For 21 years Behar led Starbuck’s domestic business as President of North America, and he became the founding President of Starbucks International opening the very first store outside of North America in Japan.

For more about Howard, visit http://www.howardbehar.com

For more about Joseph, visit https://www.josephmichelli.com

Destination: Unstuckeness with Craig Lemasters

Craig Lemasters is the author of Unstuck, which offers a powerful learning methodology that equips leaders to strategically leverage the wisdom of others to drive transformational growth and jump-start pathways toward innovation. Craig’s strategic process will first help executives pinpoint exactly where and how they are stuck, identify places where innovation and growth are necessary and then equip them with the 3-steps process necessary to move forward rapidly.

Destination: A Published Book with Joseph driving solo

Joseph Michelli shares insights on how go get a book published!

Destination: Entrepreneurial Success with Ellen Rohr

As president of Benjamin Franklin, The Punctual Plumber, a home service company, Ellen Rohr helped grow the company from zero to $40 million in franchise sales and 47 locations in less than 2 years. She is also the COO of ZOOM DRAIN Franchising, LLC, a new drain and sewer company expanding across the USA. They make Business UN-Complicated so you can live Life UN-Leashed!

Destination: The Beverly Hills Hotel Experience with Ed Mady

Ed Mady is the Regional Director of West Coast USA and General Manager of The Beverly Hills Hotel and Bungalows. He will be my guest today to discuss transformational leadership during times of crisis.

Destination: Distinction with Scott McKain

Scott McKain is a customer experience and distinction expert teaching companies and individuals how to establish strategies and execute seamlessly to stand out from the competition. Known internationally as a top-rated keynote speaker and virtual presenter, Scott’s clients represent the world’s most iconic brands. You’ll have the confidence of working with a professional known for impacting bottom-line results. To learn more about Scott, visit scottmckain.com.

Destination: The Smothers Brothers Experience with Dickie Smothers

Dickie Smothers (half of the comedy duo The Smothers Brothers) joins me to talk about authenticity, celebrity, and re-invention. Dickie’s hard-earned wisdom and thoughtfulness eclipses his immense comedic talent. Join me for a fun and informative discussions about partnership, longevity, and creativity with my friend Dickie Smothers!

Destination: The Inclusion Experience with Kim Crowder

Forbes has described Kim Crowder as the "Anti-Racism Educator Your Company Needs Now!" Kim shares her critical insights about diversity and inclusion. This is a conversation every leader should hear. https://www.kimcrowderconsulting.com