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Hop on the bus with Joseph Michelli, Ph.D. (Customer Experience Professional, New York Times #1 Bestselling Author and Business Consultant). Joseph and his business-savvy guests provide a rollicking, wisdom-rich ride to customer experience excellence.
Episodes
Wednesday Jan 12, 2022
Wednesday Jan 12, 2022
My navigator Adrian Swinscoe says there's a huge difference between "Customer Experience" and "A Customer's Experience." Hop on the bus and listen to his explanation...
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